Thank you for choosing Vebxcode for your digital design, development, and technology solutions. We are dedicated to providing high-quality services to all our clients. Please read our refund policy carefully before making any purchase. By engaging in business with Vebxcode, you agree to the terms outlined below.

1. Digital Marketing Services

• Refunds: Digital marketing services, including social media campaigns, are non-refundable after the campaign has launched. Clients can cancel future marketing services at any time.
• Revisions: If any issues arise with the delivered marketing materials, we will address and revise them within 15 days at no additional cost.

2. App Development

• Refunds: Once the app development project has begun, refunds are not applicable. We provide a detailed development plan before commencement, and approval from the client confirms their understanding of this policy.
• Warranty: We offer a 30-day warranty to resolve any bugs or issues that are identified post-launch at no additional cost.

3. Web Development

• Refunds: Refunds are not provided once the website design is approved and development has commenced.
• Post-Launch Support: Any bugs or issues identified within 30 days of the website going live will be fixed at no additional cost.

4. Game Development

• Refunds: Once game development has started and the project is in progress, refunds are not available.
• Revisions: Any bugs or issues identified post-launch will be addressed within 30 days at no additional cost.

5. AI Solutions

• Refunds: AI-powered solutions are non-refundable after development has commenced. We encourage detailed consultations before the start of the project to ensure the solution meets your needs.
• Post-Delivery Support: We offer a 30-day period to address any issues identified after delivery.

6. Branding Services

• Refunds: Once the final logo or branding materials are approved, refunds are not available. We offer unlimited revisions during the design phase to ensure your satisfaction.
• Corrections: If there are any defects in the delivered branding materials, we will correct them within 15 days at no additional cost.

7. Cybersecurity Services

• Refunds: Cybersecurity assessments, monitoring, and protection services are non-refundable after the service has been rendered. Clients may cancel future services at any time.
• Revisions: Any issues identified in the delivered security solutions will be resolved within 15 days of reporting at no additional cost.

8. SEO Services

• Refunds: Monthly SEO services are non-refundable. However, clients may cancel future services at any time.
• Results: We guarantee to put forth efforts to improve search rankings, which typically takes a minimum of 3 months. However, specific results may vary based on competition and market conditions.

9. Facebook Ads and Google Ads Management

• Refunds: Once Facebook or Google Ads campaigns are launched, refunds are not applicable. We ensure detailed planning and client approval before launching campaigns.
• Adjustments: Any issues or discrepancies in the performance of ads will be addressed promptly within 15 days at no additional cost.

General Refund Policy

We strive to ensure that all of our clients are satisfied with the services they receive. If you are dissatisfied with any aspect of our work, please communicate it to us promptly so that we can find a resolution.

• Refund Eligibility: Refunds will only be considered if Vebxcode fails to deliver the agreed-upon services as outlined in the project agreement or terms of service.
• Request Procedure: All refund requests must be submitted in writing within 15 days of service delivery. Requests received after this period will not be eligible for a refund.
• Change of Mind: Refunds are not provided for a “change of mind.” Please carefully review and finalize your requirements before proceeding with any project or purchase.

Proof Approval Disclaimer

It is the client’s responsibility to thoroughly review and approve all proofs before finalizing any deliverables, including branding materials, websites, apps, and marketing content. Vebxcode will not be held responsible for any errors or omissions once the client has provided final approval.

Updates to this Policy

Vebxcode reserves the right to update or modify this refund policy at any time without prior notice. It is the responsibility of the client to stay informed of any changes.

For further inquiries or assistance, please contact us at:

Email: info@vebxcode.com
Phone: +1 (365) 658-4797

Effective Date: January 01, 2024